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Privacy Policy

1. Introduction
At Playtime to Pillow, we are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, store, share, and protect your data when you use our website.


2. Data We Collect
We may collect the following types of personal information:
   •    Names
   •    Addresses
   •    Telephone numbers
  We collect this data when you:
   •    Fill out a contact form
   •    Register or create an account
   •    Communicate with us via our website


3. Legal Basis for Processing
We collect and process your information on the following legal bases:
   •    Consent: When you provide your details, you consent to us using them for the stated purpose (e.g.,            responding to your enquiry).
   •    Contract: When data is required to fulfil a contract (such as responding to service requests).
   •    Legitimate interests: For business purposes that do not override your rights and freedoms.


4. How We Use Your Information
Your data may be used to:
   •    Respond to your enquiries or provide requested information
   •    Fulfil any contract or agreement
   •    Improve our website and services
   •    Comply with legal obligations


5. How We Share Your Data
We do not sell your personal data. Your information may be shared with trusted third parties who help us operate our website (such as hosting providers), always under agreements that protect your data.


6. International Transfers
We will only transfer your data outside the UK if adequate protection measures are in place, as required by law.


7. Data Retention
Your personal data will only be retained as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, or resolve disputes.


8. Your Rights
Under the UK GDPR, you have the right to:
   •    Access your personal information
   •    Have errors corrected
   •    Request erasure (“the right to be forgotten”)
   •    Object to or restrict processing in certain circumstances
   •    Withdraw consent at any time
To exercise your rights, please contact us using the details below.


9. Your Choices
If we rely on consent, you can withdraw it at any time by contacting us or using the opt-out links in our communications.


10. Cookies and Tracking Technologies
Our website may use cookies. You will be informed and given options to accept or decline their use as per our cookie policy.


11. Updates to This Policy
Any future updates will be posted on this page with a new “last updated” date.


12. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact:
   •    Playtime to Pillow
   •    Email: playtimetopillow@gmail.com
   •    Phone: 07736 001298

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